Frequently Asked Questions
WHAT TIME CAN I CHECK IN?
Your room will be ready for your arrival. between 3pm & 9pm. If you plan to arrive earlier than this, please let us know in advance so that we can make sure we are here to greet you. Please contact us if your likely to be delayed by traffic.
ARE YOU PET FRIENDLY?
No - no pets are allowed in the B&B or Bedrooms. However well behaved animals trained to sleep in your car are welcome.
DO YOU ACCEPT CARD PAYMENTS?
Yes we accept all cards including Amex and Google & Apple Pay
CAN I GET A TAKEAWAY BREAKFAST?
Yes you can order a breakfast to takeaway with you, please let us know upon check in.
IS IT POSSIBLE TO GET A TAXI?
Yes - we have a full list of taxi services available - these are recommended to be booked in advance to guarantee
Taylors – 07397 269723
Alfa – 07879059848
Rob at Wem Private Hire – 07961 206677
Alexanders of Wem – 07904 669149
Shropshah Cars – 07397 014782
WEM CARZ - 07490125825
Dells Taxi – 07745 724594
Castle Cars – 07818 414828
Veezu Shrewsbury – 01743 441144 or use the app
Star Cars – 01743 353535
DO YOU HAVE A TUCK SHOP?
Yes we have crisps, chocolate & fizzy pop available to purchase in our reception area
MAY WE BRING FOOD AND DRINK BACK TO THE B&B?
Yes of course, guests are welcome to bring food, drink and takeaways back to the B&B. There is a fridge in the breakfast room for you to chill any food/drink.
DO YOU HAVE MOBILE PHONE RECEPTION?
Yes all UK based mobile phone networks work in the area.
DO YOU HAVE ANY GROUND FLOOR BEDROOMS?
No - all three rooms are located up one flight of stairs complete with a bannister for your safety and comfort.